Privacy Policy

Last updated: August 2026

This privacy policy explains how Winchester Relational Therapy collects and uses personal information when you make an enquiry through this website.

It applies to information collected through the website contact form. If you go on to become a client, I will provide you with further information about how your personal and therapy-related information is handled as part of the therapeutic contracting process.

Who I am

Winchester Relational Therapy is the private therapy practice of Emma Sautereau.

For data protection purposes, I am the data controller, which means I am responsible for deciding how and why your personal information is collected and used.

Practice: Winchester Relational Therapy
Data controller: Emma Sautereau
Email: emma@winchesterrelationaltherapy.co.uk
Telephone: 01962 672047
Location: Winchester, Hampshire

Information collected through the contact form

When you contact me through this website, I collect:

• Your name
• Your email address
• The information you choose to include in your message

I use this information only to respond to your enquiry and, where appropriate, arrange an initial consultation.

As your message is free text, you may choose to include information about your health, relationships, sexuality or other personal circumstances. Please only provide the information you feel is necessary for me to respond to your initial enquiry.

Lawful basis for using your information

Under UK data-protection law, I need a lawful basis for collecting and using your personal information.

I process information submitted through the contact form because it is necessary to respond to your request and, where relevant, to take steps at your request before entering into a therapeutic agreement.

Where you choose to provide sensitive information within your message, this will be treated confidentially and handled in accordance with applicable data-protection law.

How your information is stored and shared

Information submitted through the contact form is used for the purpose of responding to your enquiry.

Your information will not be sold or used for marketing purposes.

The website and associated email or hosting services may process information on my behalf in order to deliver your enquiry to me. I take reasonable steps to use services with appropriate data-protection and security measures in place.

I will not normally share the information contained in your enquiry with another person or organisation unless I am legally required to do so or there is an exceptional safeguarding or safety concern.

How long I keep enquiries

If your enquiry does not lead to therapy, I will normally delete the personal information relating to your enquiry within six months of our last contact, unless there is a legitimate or legal reason for retaining it for longer.

If you become a client, relevant information may subsequently form part of your client record. How I collect, use and retain information during therapy will be explained separately as part of the therapeutic contracting process.

Your data-protection rights

Under UK data-protection law, you may have rights in relation to your personal information, including the right to:

• Ask for a copy of the information I hold about you
• Ask for inaccurate information to be corrected
• Ask for your information to be deleted in certain circumstances
• Ask me to restrict or object to certain uses of your information

These rights are not absolute and may depend on the circumstances.

If you would like to exercise any of these rights, or have a question about how your information has been handled, please contact:

Emma Sautereau
emma@winchesterrelationaltherapy.co.uk

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

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Changes to this policy

I may update this privacy policy if the way this website collects or uses personal information changes. The latest version will always be published on this page.